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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Voice Calling
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
App Registration For Background
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Opening UMP Page
Tenants Global View
Configured Number of Licenses
Queue Replication
Undo Deployment
Upgrade Customer
Monitoring
Configuration
UMP Configuration
UMP System Settings
Configuring Service Provider Global License Settings
Configuring Invitation Settings
Configure Email Settings
Configure DNS API
Managing SBC Devices
SBC and M365 Onboarding Script
Managing Alarms
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Webex Cloud Connect
Zoom Phone
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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UMP Configuration
The following configuration modules are provided:
www.audiocodes.com